Support

The Bridal Support Network — Help & frequently asked questions

Frequently Asked Questions

How do I manage or cancel my subscription?

Your Community subscription ($4.99/month after a 1-week free trial) is billed through your Apple ID. To manage or cancel it, open your device's Settings → your name → Subscriptions, select The Bridal Support Network, and choose your option. Canceling during the free trial means you won't be charged.

Where is my planning data stored?

Your budget, checklists, appointments, wedding team, and affirmations are stored locally on your device. Deleting the app removes this data, so keep your phone backed up if you want to preserve it.

How do appointment reminders work?

Reminders use your phone's local notifications. Make sure notifications are allowed for the app in your device Settings. You can choose reminders 30 minutes, 1 hour, or 1 day before each appointment.

What are the community guidelines?

Our community is a supportive space for brides. Messages are automatically screened for profanity, hostility, and disparaging content about businesses. Repeatedly flagged content may be removed to keep chats welcoming for everyone.

How do I delete a community group or message I created?

Contact us using the details below and we'll remove it for you.

Privacy

Read our Privacy Policy to learn how your information is handled.

Contact Us

Have a question, found a bug, or need help with anything else? Send us a message below and we'll get back to you as soon as we can.